Shipping & Delivery

Every Sandario order ships tracked. We currently deliver to the United States and Uzbekistan.

United States

Order total	Shipping
Under $100	$13.99
$100 and over	Free

Delivery takes 2–5 business days after dispatch. Import duties are paid by Sandario before your parcel ships — you will not be asked to pay anything on delivery.

Uzbekistan

Free tracked delivery on every order, with no minimum spend. Delivery takes 7–14 business days after dispatch.

Order processing

Orders are dispatched within 24–48 hours of payment confirmation. Orders are not processed on weekends or public holidays.

Delivery windows are estimates. Carrier or customs processing can occasionally add a day or two. If your order is running late, contact us and we will chase it for you.

Tracking

You will receive a tracking number by email once your order ships. Tracking usually goes live within 24–48 hours of dispatch.

Shipping address

Please check your address before placing your order. If you spot a mistake, email support@sandario.co straight away and we will correct it if the order has not yet shipped.

Lost or delayed parcels

If tracking stops updating or your parcel is late, contact us. We will open an enquiry with the carrier and, if the parcel is confirmed lost, send a replacement or issue a full refund.

Damaged or incorrect orders

If your order arrives damaged or is not what you ordered, email us within 48 hours of delivery with photos of the item and the packaging. We will send a replacement or refund you in full.